A few of our reviews:
“When we decided to move to a smaller retirement home, we selected Mike and Leilani West as our broker-agents. We knew we would need the combination of knowledge, skill and experience to meet our needs in the prevailing Mukilteo real estate market. Our home was a Sound view property in the Olympic Terrace area of our town.
From our first contact with Mike and Leilani, we knew this was the team we needed to guide us through the many intricacies that are commonly encountered during the real estate transaction processes. They proceeded to develop a targeted, comprehensive, marketing plan. As a result, we had a superior marketing package to use that resulted in a full price offer in just 4 Days! This step is critical to a successful sale outcome. In our case, this package proved to be the key for our successful sale and subsequent move.
We also selected Mike and Leilani to represent us in the purchase of our new home here in Mukilteo that also happened to be listed by Mike & Lani. This decision proved to be very beneficial to us as it provided us with a seamless transaction sequence.
As we progressed through our sale-purchase activities, Mike and Lani took exceptional care to understand our requirements and desires. From the time of our first meeting they remained very responsive and were always readily available to address our concerns.
Mike and Lani have a great deal of experience with real estate sales transactions in the Mukilteo area. They have remained the top Mukilteo real estate sales team for several years. They were exceptionally skilled at navigating through the many variable options, obstacles and potential delays we encountered. We found them to be very creative and forward thinking throughout our sales and purchase. Again, these talents proved to be a great benefit to us.
During our careers, we have moved several times. Without a doubt, we find Michael and Leilani to be the best broker-agents we have ever had the opportunity and pleasure to work with. We highly recommend them to any persons interested in buying and/or selling their home.”
– Steve & June Thomas
“My wife and I could not be happier with the outstanding service provided by Mike and Leilani West! As so often happens, we found a house we liked before having our existing home ready to list. We were nervous and uncertain about making an offer on a new house knowing that there would be at least a month delay before listing our present home. Their guidance was so reassuring and helpful that we “took the plunge,” and I am writing this review from that new house. Mike and Lani helped us through the ups and downs of the process, and their expertise and experience had us feeling very secure throughout with the knowledge that we were in very good hands! One could write pages and pages about what sets Mike and Lani apart from other realtors, but I will try to mention just a handful of the qualities that really hit home with us.
1. Mike and Lani are pure professionals! They have a very successful strategy that works. They will promote your house in a first class, comprehensive manner. They also understand the position of the home seller/buyer, and will ALWAYS put their clients first. They will honestly voice concerns, or make recommendations, but leave all final decisions to you. They truly work hard to earn you the best price, and will NOT put their interests ahead of your own.
2. They are excellent communicators. They are very easy and pleasant to talk with, and always appear relaxed and engaged. You are kept well informed with how things are progressing, and even receive feedback from prospective buyers on what they liked or didn’t like about your home.
3. Their names carry clout. They have excellent reputations, and are well respected in the community and in the profession.
4. Lastly, I have made such great use of their moving truck over the last couple months that it bears mentioning. Their moving truck is readily available for client’s use, and we have used it on a number of occasions now. As a person familiar with the pain of U-Haul transactions, the time and money saved by this perk is a godsend!
So, in closing, I would like to mention that we have not a single criticism or complaint about Mike or Lani West, and the service they provided us. They were a reliable as the sun rising each morning. We will gladly recommend them to anyone we meet who is searching for a realtor.”
– Dr. Bruce & Jen Wietharn
“Mike and Lani set the standard for professionalism, integrity, and honesty for realtors. Besides being one of the most knowledgeable, hardest working and tenacious realtors we know,they are also extremely personable, patient,and communicative. This combination makes them a delight to work with, and we developed a strong sense of trust that Mike and Lani were always putting our best interests first, often ahead of theirs.
We first met Mike and Lani at an open house they were hosting. We immediately felt at ease with their friendly, no pressure manner,and placed them at the top of the list of agents we would want to work with when we decided to list our house. When that time came, we met with them and were very impressed by their knowledge of the Mukilteo market. They offered to do a market analysis for us, and we were blown away with the extensive report they delivered back to us, so we decided to list with them. We thought they would do a great job of exposing our house to the market, but Mike and Lani’s marketing strategy was totally awe-inspiring, with full-color, professionally photographed flyers, and scanable links to our on-line listings. We felt we couldn’t be in better hands.Througout the process,they both gave us great advice on things we could do to make our house more marketable,i ncluding updates as well as interior painting colors. Mike even brought over a sample of the paint he recommended! They also went the extra mile to recommend quality contractors they trusted, to do updates in our kitchen and bathrooms. Overall the recommendations made the house more attractive,and we were able to get top dollar for it! We also kept Mike and Lani to represent us when we purchased our new house, in Auburn. Even though it was far our of their normal territory, they were always available to meet with us there to work with with the builder and their agent.
One other very important factor set Mike and Lani apart for us. Our two best offers came from overseas buyers. This introduced a number of new and unique challenges in trying to negotiate and close a sale. Mike and Lani were exceptional in dealing with the intricacies and sensitivities of these situations, as well s keeping us informed and calm when things got complicated.
Throughout the past three years we have worked with Mike and Lani, we have forged a strong bond based on trust and confidence in their ability to do absolutely the best job possible in representing us in selling or buying a house. They truly care about the people they work with, and they will be the only people we will contact when it is time for our next house. They are simply the BEST.”
– Dayne & Laurie Gardner